Commonly Asked Questions
How is Mvelopes Business different from other finance programs?
If you have used Quickbooks®, Quicken or Microsoft® Money or some larger business accounting software package, ask yourself, is your business any better off financially? Has it helped your bottom line or made your business more profitable? Most people find that these systems are simply a necessary evil. In spite of all that these programs do, they do not solve the fundamental problem that keeps most small businesses from achieving their financial goals – effectively managing their cash flow. The key is budgeting, but not the traditional approach. Most accounting packages use the traditional after-the-fact approach, basically a month-end reconciliation of budget to actual spending, which simply does not work. Imagine trying to manage your grocery or clothing spending but not knowing how much you have spent in each category, until the end of the month. It just doesn't work. You need accurate, up-to-date information for each product line, project, service or property right when you need to make a spending decision. You cannot wait until the end of the month, or you'll find you have overspent yet again.
Mvelopes Business takes a much different approach. Mvelopes allows you to easily create a budget or spending plan with dynamic spending accounts that provide you with daily, up-to-date balance information for each product line, project, service or property. You always know where you stand in real-time throughout the month. This will help you make better financial decisions and will help your business be more profitable.
Can I access Mvelopes from the office, from the road or even from home?
With Mvelopes Business you can access your business' finances from anywhere, at anytime. All you need is an Internet connection and the information you need is at your fingertips. With anywhere, anytime access, it doesn't matter where you are!
Is my information secure?
You don't have to worry about the security and confidentiality of your financial information. We protect all your data through electronic encryption, and provide it to you over a secure Internet connection. Just like you, we want all of your financial information to remain secure and private. See our Security Policy for more information.
Is my financial institution supported?
Mvelopes Business supports 14459 financial institutions so that you can get real-time account information at anytime. You can see account balances and view all your transactions — expenses or deposits within Mvelopes. To see if your bank or credit card company is supported, click here.
What is envelope budgeting?
Traditionally, many people managed their personal finances by dividing their cash into several paper envelopes. An envelope for food, entertainment, utilities etc. They then spend their money from these envelopes. They always knew how much money they had left, and how long it had to last. Mvelopes Business is a breakthrough in budgeting and spending management that modernizes this same envelope budgeting concept using advanced computer technology. And because most people are familiar with this method it is easy to move to thinking of their business finances in the same way.
How does Mvelopes compare to other accounting packages?
Mvelopes Business has many features that are simply not available in any other financial management system. Features like anytime, anywhere access, automatic transaction retrieval from 14459 supported institutions, and many other unique features that really make Mvelopes stand out.
Most accounting packages are targeted at large companies with CPAs and people professionally trained to manage a business' finances. Mvelopes Business was created with the small business owner in mind so that it would be both easy and effective in helping you manage your business' finances and cash flow.
Mvelopes Business is also the most affordable financial system for a small business. Mvelopes Business costs as little as $14 a month. No other accounting system comes close to the low cost of Mvelopes.
How does Mvelopes handle credit card purchases?
Mvelopes Business' credit card spending tracker knows every time you have used a credit card to make a purchase. It sets aside money from your spending envelopes into a credit card payment envelope. This enables you to pay off your purchases in FULL each month. No more costly finance charges and interest payments!
Can I pay my bills online?
Your membership with Mvelopes Business includes a full-featured bill pay service for up to 15 transactions per month. With this service you also have the flexibility to make payments to anybody. Now you can pay not only your monthly bills online, but for anyone you owe money you can send them a check with online bill pay too! With Mvelopes Bill Pay Service you can pay anyone. You can even transfer funds from a checking account at one institution to the checking account at another. No more writing checks or licking stamps — It's all done for you! Save close to $6.00 per month in postage alone.
In Mvelopes Bill Pay, what actions count towards my 15 transactions per month?
One bill pay transaction will be deducted from the fifteen available each time you make a single payment from your checking account to the payee of your choice. If you transfer money from one checking account to another, this process involves two separate electronic transactions, and will deduct two transactions from the fifteen available.
What if I go over 15 bill pay transactions in one month?
For each bill pay transaction above the 15 included with the Mvelopes service, you will be charged $0.50. This charge will be deducted from the checking account you have added to the bill pay service.
How do I cancel my Trial Membership?
You may cancel your 30-day free trial at any time on or before your expiration date. In order to protect your account, we require that you contact a customer service representative via live chat to obtain a cancellation confirmation number. Email or regular postal mail are not acceptable as a method of cancellation. Our Customer Care department is open to assist you with billing and cancellation enquiries from 8AM to 5PM Mountain Time, Monday through Friday.
Why do you need my email address?
A valid email address is required for registration so that we may send
important communications to you about any changes to your account.
Having your correct email address is critical. Please notify us at customer.service in2m.com if you change your email address. You are responsible for keeping us informed about changes to your email address as well as for the information we email to you there. We do not share or sell your information, including your email address, except as outlined in our Privacy Policy.
Can I use Mvelopes if I don't live in Canada, the United States, or Australia?
We have not officially launched outside of the US, Canada, or Australia. This is primarily due to a lack of financial institution support and an inability to provide the high level of customer support that we currently provide to time zones in our current market. However, we continue to review possible markets for expansion. Please continue checking our website, as we will communicate information about when we plan to launch in a new market.
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